The Experience - Unify your customer experience management approach!

Unify Your Customer Experience Approach

Break down the silos and start managing together.

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A unified approach accelerates growth.

Companies with a structured customer experience management approach have more referrals, higher retention, and customers who are willing to pay more.

  • On average, happy customers tell nine people about their experiences with a company.

    American Express

  • Businesses that grow their customer retention rates by as little as 5% see profit increases ranging from 25% to 95%.

    Bain & Company

  • 86% of customers will pay more for a better customer experience.

    American Express


Why choose The Experience Manager?

The World’s Premier Customer Experience Management System

Improve your company's customer experience management process with a system that’s easy to understand and takes no training to implement. The key to company-wide unification is having a singular system across departments, organizational levels, and geographies that everyone in your company can use and engage with. We promise, no whiteboards needed.

Create a customer experience playbook

Establish a vision that everyone in your company can contribute to.

Every person, every day! Customers, employees, everyone will know what you stand for and the direction your brand is headed. Employees will become ambassadors and customers will turn into lifelong fanatics. Reduce your churn rate to 0%! Never lose another customer again.

Collaborate with your team in real-time

Operationalize your vision from leadership to the front line in seconds.

How fast can you communicate changes to the people on the frontline of your business? And how quickly can they give you critical feedback for improvement? When the market shifts or a competitor enters the picture, can you react and evolve to stay out in front? In today's world only the fastest and most agile companies survive. The Experience Manager gives you the ability to implement changes in your experience instantly. Don’t believe us? We don’t blame you! See “How it Works” by clicking below or try it for free and start improving your customer experience management approach right now.

Improve customer interactions

Listen to our CEO Doug Bell on Amazing Business Radio