Industries - Municipalities - The Experience Manager

Taxpayer Experiences

that exceed expectations every time


Collaboratively design unforgettable municipality experiences for anyone, anywhere.

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Who are your taxpayers?

Depending on the type of your municipality, you might define your taxpayers generally or segment them into different groups or personas. The Experience Manager enables you to design digital and physical experiences for any persona, segment, or taxpayer type you choose. Build experiences tailored directly to individual taxpayer needs and create lifelong loyalty through every interaction or touchpoint you deliver.

Referrals

Focus your team on a shared goal or vision

It may seem like common sense but setting measurable goals that your municipality can work towards achieving isn’t an easy thing to do. The Experience Manager gives you the ability to share a high level vision, or specific goals with every team in your municipality, and unifies their daily efforts towards designing the ultimate taxpayer experience.

Mapping Your Taxpayer Journey

Successful municipalities understand that taxpayer contributions and engagement are achieved at a granular level. By designing amazing donor experiences interaction by interaction an organization can control every aspect of their relationship with their donors. The Experience Manager enables municipalities to collaboratively design taxpayer journeys with powerful design tools and real-time communication between teams.

Communications
Team
Department of
Transportation
Department of
Education
Department of
Economic Development
Department of
Health & Human Services
Department of
Tax & Revenue

The Communications Team communicates with taxpayers by...

The Communications Team is responsible for taxpayer communication and correspondence. They inform taxpayers about community initiatives, current needs, and other important information taxpayers need to live a happy comfortable life.

Using The Experience Manager the Communications Team can...

The Communications Team can easily define a taxpayer communication goal that aligns with the goal of the overall experience. Team members can collaboratively design taxpayer outreach strategies, newsletters, or any other pieces of the taxpayer communication plan needed to keep them informed.

The Department of Transportation manages transportation for taxpayers by...

The Department of Transportation manages transportation for taxpayers by building and maintaining a safe transit system. They inform taxpayers about transportation options, new initiatives, and other important information taxpayers need to easily travel.

Using The Experience Manager the Department of Transportation can...

The Department of Transportation can easily define a transportation goal that aligns with the goal of the overall experience. Team members can collaboratively design traffic monitoring systems, grant applications, or any other pieces of the taxpayer transportation plan needed to maintain and grow the infrastructure.

The Department of Education manages education needs for taxpayers by...

The Department of Education manages education needs for taxpayers by continually supporting and advancing the education system of the municipality. They provide leadership, funding allocations, and other important initiatives needed for taxpayers to become educated productive citizens.

Using The Experience Manager the Department of Education can...

The Department of Education can easily define an education goal that aligns with the goal of the overall experience. Team members can collaboratively design academic standards, grant applications, or any other pieces of the taxpayer education plan needed to maintain and grow the education system.

The Department of Economic Development manages business development by...

The Department of Economic Development manages business development for taxpayers by creating a positive business climate that encourages dynamic economic development and sustainable job growth. They provide job quality monitoring, funding allocations, and other important initiatives needed for businesses to positively impact the economics of the municipality.

Using The Experience Manager the Department of Economic Development can...

The Department of Economic Development can easily define a economic development goal that aligns with the goal of the overall experience. Team members can collaboratively design business funding programs, small business development networks, or any other pieces of the taxpayer economic development plan needed to maintain and grow the business development of the municipality.

The Department of Health & Human Services enhances the lives of taxpayers by...

The Department of Health & Human Services enhances the lives of taxpayers by providing effective health and human services and fostering advances in medicine, public health, and social services. They provide leadership, strategic planning, and other important initiatives needed for taxpayers to lead healthy, happy lives.

Using The Experience Manager the Department Health & Human Services can...

The Department of Health & Human Services can easily define a health & human services goal that aligns with the goal of the overall experience. Team members can collaboratively design regulations and best practices, grant applications, or any other pieces of the taxpayer health and human services plan needed to maintain and enhance the health and wellbeing of the community.

The Department of Tax & Revenue administers the tax laws by...

The Department of Tax & Revenue administers the tax laws by effectively collecting and distributing funds to support schools and government operations and by protecting public safety through effective administration of motor vehicle laws.

Using The Experience Manager the Department Tax & Revenue can...

The Department of Tax & Revenue can easily define a tax & revenue goal that aligns with the goal of the overall experience. Team members can collaboratively design regulations and best practices, grant applications, or any other pieces of the taxpayer tax and revenue plan needed to maintain and enhance the community.

The Communications Team communicates with taxpayers by...

The Communications Team is responsible for taxpayer communication and correspondence. They inform taxpayers about community initiatives, current needs, and other important information taxpayers need to live a happy comfortable life.

Using The Experience Manager the Communications Team can...

The Communications Team can easily define a taxpayer communication goal that aligns with the goal of the overall experience. Team members can collaboratively design taxpayer outreach strategies, newsletters, or any other pieces of the taxpayer communication plan needed to keep them informed.

The Department of Transportation manages transportation for taxpayers by...

The Department of Transportation manages transportation for taxpayers by building and maintaining a safe transit system. They inform taxpayers about transportation options, new initiatives, and other important information taxpayers need to easily travel.

Using The Experience Manager the Department of Transportation can...

The Department of Transportation can easily define a transportation goal that aligns with the goal of the overall experience. Team members can collaboratively design traffic monitoring systems, grant applications, or any other pieces of the taxpayer transportation plan needed to maintain and grow the infrastructure.

The Department of Education manages education needs for taxpayers by...

The Department of Education manages education needs for taxpayers by continually supporting and advancing the education system of the municipality. They provide leadership, funding allocations, and other important initiatives needed for taxpayers to become educated productive citizens.

Using The Experience Manager the Department of Education can...

The Department of Education can easily define an education goal that aligns with the goal of the overall experience. Team members can collaboratively design academic standards, grant applications, or any other pieces of the taxpayer education plan needed to maintain and grow the education system.

The Department of Economic Development manages business development by...

The Department of Economic Development manages business development for taxpayers by creating a positive business climate that encourages dynamic economic development and sustainable job growth. They provide job quality monitoring, funding allocations, and other important initiatives needed for businesses to positively impact the economics of the municipality.

Using The Experience Manager the Department of Economic Development can...

The Department of Economic Development can easily define a economic development goal that aligns with the goal of the overall experience. Team members can collaboratively design business funding programs, small business development networks, or any other pieces of the taxpayer economic development plan needed to maintain and grow the business development of the municipality.

The Department of Health & Human Services enhances the lives of taxpayers by...

The Department of Health & Human Services enhances the lives of taxpayers by providing effective health and human services and fostering advances in medicine, public health, and social services. They provide leadership, strategic planning, and other important initiatives needed for taxpayers to lead healthy, happy lives.

Using The Experience Manager the Department Health & Human Services can...

The Department of Health & Human Services can easily define a health & human services goal that aligns with the goal of the overall experience. Team members can collaboratively design regulations and best practices, grant applications, or any other pieces of the taxpayer health and human services plan needed to maintain and enhance the health and wellbeing of the community.

The Department of Tax & Revenue administers the tax laws by...

The Department of Tax & Revenue administers the tax laws by effectively collecting and distributing funds to support schools and government operations and by protecting public safety through effective administration of motor vehicle laws.

Using The Experience Manager the Department Tax & Revenue can...

The Department of Tax & Revenue can easily define a tax & revenue goal that aligns with the goal of the overall experience. Team members can collaboratively design regulations and best practices, grant applications, or any other pieces of the taxpayer tax and revenue plan needed to maintain and enhance the community.

Why The Experience Manager will ensure success for your Municipality Brand.

Use powerful tools to design immersive interactions for your taxpayers.

Ideas

Create a holistic experience dashboard for your administration and manage every taxpayer experience your team produces.

Dashboard

Create a company-wide channel for sharing ideas to improve your experiences. Turn your team's best ideas into improvements in your taxpayer experience with just a few clicks.

Stats

Track your team's taxpayer experience engagement and see your progress over time with intuitive performance reporting and powerful metrics.

Ideas

Create a holistic experience dashboard for your administration and manage every taxpayer experience your team produces.

Dashboard

Create a company-wide channel for sharing ideas to improve your experiences. Turn your team's best ideas into improvements in your taxpayer experience with just a few clicks.

Stats

Track your team's taxpayer experience engagement and see your progress over time with intuitive performance reporting and powerful metrics.

We're making

better everyday


Feedback and suggestions are reviewed by our leadership team and implemented quickly so you continue to get the best experience management tool on the market.