Industries - Non Profit - The Experience Manager

Donor Experiences

that exceed expectations every time


Collaboratively design unforgettable non-profit experiences for anyone, anywhere.

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Who are your donors?

Depending on the mission of your organization, you might define your donors generally or segment them into different groups or personas. The Experience Manager enables you to design digital and physical experiences for any persona, segment, or donor type you choose. Build experiences tailored directly to individual donor needs and create lifelong loyalty through every interaction or touchpoint you deliver.

Referrals

Focus your team on a shared goal or vision

It may seem like common sense but setting measurable goals that your organization can work towards achieving isn’t an easy thing to do. The Experience Manager gives you the ability to share a high level vision, or specific goals with every team in your organization, and unifies their daily efforts towards designing the ultimate donor experience.

Mapping Your Donor Journey

Successful non-profit organizations understand that donor contributions and engagement are achieved at a granular level. By designing amazing donor experiences interaction by interaction, an organization can control every aspect of their relationship with their donors. The Experience Manager enables non-profit organizations to collaboratively design donor journeys with powerful design tools and real-time communication between teams.

Fundraising
Team
Web
Team
Fundraising
Team
PR/Community
Affairs
Programs
Team

The Fundraising Team generates awareness by...

The Fundraising Team is the awareness generator for your organization that introduces your mission and values to potential donors. They manage advertising, lead generation, and a host of other tasks that target prospective donors and generate mission awareness.

Using The Experience Manager the Fundraising Team can...

The Fundraising Team can easily define a goal for awareness that aligns with the goal of the overall experience. Team members can collaboratively design creative campaigns, engagement strategies, or any other pieces to the awareness plan needed to convert leads into prospective donors.

The Web Team manages donors’ online research by...

The Web Team manages all of the digital interactions between your donor and your organization. They create online content that helps potential donors considering a donation to take the next step and engage in the donation process.

Using The Experience Manager the Web team can...

The Web Team can easily define a goal for all digital interactions that align with the goal of the overall experience. Team members can collaboratively design online marketing content, organization (mission,vision, values) description, or any other pieces to the digital plan needed to convert prospects into donors.

The Fundraising Team formalizes the donation by...

The Fundraising Team formalizes the donation by providing the logistics necessary for the transaction. They’re also in charge of donor onboarding and education. Ultimately they deliver the donor to the PR/Community Affair Team for maintaining the relationship.

Using The Experience Manager the Fundraising Team can...

The Fundraising Team can easily define a fundraising goal that aligns with the goal of the overall experience. Team members can collaboratively design donor onboarding, education materials, or any other pieces of the fundraising plan needed to convert prospects into active donors.

The PR/Community Affairs Team communicates with donors by...

The PR/Community Affairs Team is responsible for donor communication and correspondence. They inform donors on how their donations are being used and help further engage them in the mission of the organization.

Using The Experience Manager the PR/Community Affairs Team can...

The PR/Community Affairs Team can easily define a donor communication goal that aligns with the goal of the overall experience. Team members can collaboratively design donor outreach strategies, newsletters, or any other pieces of the donor communication plan needed to keep them informed.

The Programs Team strengthens donor relationships by...

The Programs Team strengthens donor relationships by staying connected through various communication channels, engagement programs, and by identifying any future donor needs.

Using The Experience Manager the Programs Team can...

The Programs Team can easily define a donor relationship goal that aligns with the goal of the overall experience. Team members can collaboratively design donor incentive programs, engagement events, or any other pieces of the growth and retention plan needed to keep donors engaged with the organization.

The Fundraising Team generates awareness by...

The Fundraising Team is the awareness generator for your organization that introduces your mission and values to potential donors. They manage advertising, lead generation, and a host of other tasks that target prospective donors and generate mission awareness.

Using The Experience Manager the Fundraising Team can...

The Fundraising Team can easily define a goal for awareness that aligns with the goal of the overall experience. Team members can collaboratively design creative campaigns, engagement strategies, or any other pieces to the awareness plan needed to convert leads into prospective donors.

The Web Team manages donors’ online research by...

The Web Team manages all of the digital interactions between your donor and your organization. They create online content that helps potential donors considering a donation to take the next step and engage in the donation process.

Using The Experience Manager the Web team can...

The Web Team can easily define a goal for all digital interactions that align with the goal of the overall experience. Team members can collaboratively design online marketing content, organization (mission,vision, values) description, or any other pieces to the digital plan needed to convert prospects into donors.

The Fundraising Team formalizes the donation by...

The Fundraising Team formalizes the donation by providing the logistics necessary for the transaction. They’re also in charge of donor onboarding and education. Ultimately they deliver the donor to the PR/Community Affair Team for maintaining the relationship.

Using The Experience Manager the Fundraising Team can...

The Fundraising Team can easily define a fundraising goal that aligns with the goal of the overall experience. Team members can collaboratively design donor onboarding, education materials, or any other pieces of the fundraising plan needed to convert prospects into active donors.

The PR/Community Affairs Team communicates with donors by...

The PR/Community Affairs Team is responsible for donor communication and correspondence. They inform donors on how their donations are being used and help further engage them in the mission of the organization.

Using The Experience Manager the PR/Community Affairs Team can...

The PR/Community Affairs Team can easily define a donor communication goal that aligns with the goal of the overall experience. Team members can collaboratively design donor outreach strategies, newsletters, or any other pieces of the donor communication plan needed to keep them informed.

The Programs Team strengthens donor relationships by...

The Programs Team strengthens donor relationships by staying connected through various communication channels, engagement programs, and by identifying any future donor needs.

Using The Experience Manager the Programs Team can...

The Programs Team can easily define a donor relationship goal that aligns with the goal of the overall experience. Team members can collaboratively design donor incentive programs, engagement events, or any other pieces of the growth and retention plan needed to keep donors engaged with the organization.

Why The Experience Manager will ensure success for your Non-Profit Brand.

Use powerful tools to design immersive interactions for your donors.

Ideas

Create a holistic experience dashboard for your organization and manage every donor experience your organization produces.

Dashboard

Create a company-wide channel for sharing ideas to improve your experiences. Turn your team's best ideas into improvements in your donor experience with just a few clicks.

Stats

Track your team's donor experience engagement and see your progress over time with intuitive performance reporting and powerful metrics.

Ideas

Create a holistic experience dashboard for your organization and manage every donor experience your organization produces.

Dashboard

Create a company-wide channel for sharing ideas to improve your experiences. Turn your team's best ideas into improvements in your donor experience with just a few clicks.

Stats

Track your team's donor experience engagement and see your progress over time with intuitive performance reporting and powerful metrics.

We're making

better everyday


Feedback and suggestions are reviewed by our leadership team and implemented quickly so you continue to get the best experience management tool on the market.