Industries - Software - The Experience Manager

User Experiences

that exceed expectations every time


Collaboratively design unforgettable digital experiences for anyone, anywhere.

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Who are your Users?

Depending on the type of software you sell, you might define your users generally or segment them into different groups or personas. The Experience Manager enables you to design digital or physical experiences for any persona, segment, or user type you choose. Build experiences tailored directly to individual user needs and create lifelong brand loyalty through every interaction or touchpoint you deliver.

Referrals

Focus your team on a shared goal or vision

It may seem like common sense but setting measurable goals that your company can work towards achieving isn’t an easy thing to do. The Experience Manager gives you the ability to share a high level vision, or specific goals with every team in your company, and unifies their daily efforts towards designing the ultimate user experience.

Mapping Your Client Journey

Successful businesses understand that user conversion and brand loyalty are achieved at a granular level. By designing amazing digital or physical experiences interaction by interaction, a company can control every aspect of their relationship with their users. The Experience Manager enables software companies to collaboratively design user journeys with powerful design tools and real-time communication between teams.

Marketing
Team
Digital
Team
Sales/
Team
Sales/
Team
Development
Team
User
Support Team

The Marketing Team facilitates product discovery by...

The Marketing Team generates opportunities for potential clients to discover your company and introduces them to your software. They manage advertising, lead generation, and a host of other tasks that target prospective users and converts them into the sales cycle.

Using The Experience Manager the Marketing Team can...

The Marketing Team can easily define a goal for product discovery that aligns with the goal of the overall experience. Team members can collaboratively design creative campaigns, marketing strategies, or any other pieces of the marketing plan needed to generate leads.

The Digital Team manages user research and experimentation by...

The Digital Team manages all of a prospective user’s research and product experimentation. They create online content that helps potential users considering a purchase to take the next step for comparison and eventual purchasing.

Using The Experience Manager the Digital Team can...

The Digital Team can easily define a goal for all prospect experimentation that aligns with the goal of the overall experience. Team members can collaboratively design online marketing content, product descriptions, or any other pieces of the product experimentation plan needed to convert leads into prospective users.

The Sales Team manages prospective users product evaluation by...

The Sales Team manages prospective users product evaluation by providing them with convincing value propositions and showing them how useful features meet their specific needs . They create online content that helps prospects considering a purchase take the next step and begin the purchase process.

Using The Experience Manager the Sales Team can...

The Sales Team can easily define a goal for all prospect evaluation that aligns with the goal of the overall experience. Team members can collaboratively design online content, feature descriptions, or any other pieces of the product evaluation plan needed to convince prospects to want to purchase your software.

The Sales Team converts prospects into paid users by...

The Sales Team converts prospects into paid users by ensuring the purchasing process is easy and seamless. Whether they’re individuals or large enterprises, the sales team helps users through the purchase process to complete the sales transaction.

Using The Experience Manager the Sales Team can...

The Sales Team can easily define a sales goal that aligns with the goal of the overall experience. Team members can collaboratively design sales training modules, pricing tiers, or any other pieces of the sales plan needed to convert prospects into users.

The Development Team supports the user’s purchase by...

The Development Team supports the user’s purchase by developing a stable user-friendly product that improves with the help of usage data and user feedback. Ultimately they’re responsible for the ongoing engineering and technical support needed between your business and your user.

Using The Experience Manager the Development Team can...

The Development Team can easily define a user product engagement goal that aligns with the goal of the overall experience. Team members can collaboratively design UI/UX wireframes, new product features, or any other pieces of the product plan needed to retain users and keep them engaged with the product.

The User Support Team retains users by...

The User Support Team retains users by offering additional support, discounts, and other loyalty programs. They are ultimately responsible for driving user retention and sustained engagement with the brand.

Using The Experience Manager the User Support Team can...

The User Support Team can easily define a user retention goal that aligns with the goal of the overall experience. Team members can collaboratively design incentive programs, help articles, or any other pieces of the user retention plan needed to retain users keep them engaged with the product.

The Marketing Team facilitates product discovery by...

The Marketing Team generates opportunities for potential clients to discover your company and introduces them to your software. They manage advertising, lead generation, and a host of other tasks that target prospective users and converts them into the sales cycle.

Using The Experience Manager the Marketing Team can...

The Marketing Team can easily define a goal for product discovery that aligns with the goal of the overall experience. Team members can collaboratively design creative campaigns, marketing strategies, or any other pieces of the marketing plan needed to generate leads.

The Digital Team manages user research and experimentation by...

The Digital Team manages all of a prospective user’s research and product experimentation. They create online content that helps potential users considering a purchase to take the next step for comparison and eventual purchasing.

Using The Experience Manager the Digital Team can...

The Digital Team can easily define a goal for all prospect experimentation that aligns with the goal of the overall experience. Team members can collaboratively design online marketing content, product descriptions, or any other pieces of the product experimentation plan needed to convert leads into prospective users.

The Sales Team manages prospective users product evaluation by...

The Sales Team manages prospective users product evaluation by providing them with convincing value propositions and showing them how useful features meet their specific needs . They create online content that helps prospects considering a purchase take the next step and begin the purchase process.

Using The Experience Manager the Sales Team can...

The Sales Team can easily define a goal for all prospect evaluation that aligns with the goal of the overall experience. Team members can collaboratively design online content, feature descriptions, or any other pieces of the product evaluation plan needed to convince prospects to want to purchase your software.

The Sales Team converts prospects into paid users by...

The Sales Team converts prospects into paid users by ensuring the purchasing process is easy and seamless. Whether they’re individuals or large enterprises, the sales team helps users through the purchase process to complete the sales transaction.

Using The Experience Manager the Sales Team can...

The Sales Team can easily define a sales goal that aligns with the goal of the overall experience. Team members can collaboratively design sales training modules, pricing tiers, or any other pieces of the sales plan needed to convert prospects into users.

The Development Team supports the user’s purchase by...

The Development Team supports the user’s purchase by developing a stable user-friendly product that improves with the help of usage data and user feedback. Ultimately they’re responsible for the ongoing engineering and technical support needed between your business and your user.

Using The Experience Manager the Development Team can...

The Development Team can easily define a user product engagement goal that aligns with the goal of the overall experience. Team members can collaboratively design UI/UX wireframes, new product features, or any other pieces of the product plan needed to retain users and keep them engaged with the product.

The User Support Team retains users by...

The User Support Team retains users by offering additional support, discounts, and other loyalty programs. They are ultimately responsible for driving user retention and sustained engagement with the brand.

Using The Experience Manager the User Support Team can...

The User Support Team can easily define a user retention goal that aligns with the goal of the overall experience. Team members can collaboratively design incentive programs, help articles, or any other pieces of the user retention plan needed to retain users keep them engaged with the product.

Why The Experience Manager will ensure success for your Software Brand.

Use powerful tools to design immersive interactions for your users.

Ideas

Create a holistic experience dashboard for your company and manage every user experience your company produces.

Dashboard

Create a company-wide channel for sharing ideas to improve your experiences. Turn your team's best ideas into improvements in your software experience with just a few clicks.

Stats

Track your team's user experience engagement and see your progress over time with intuitive performance reporting and powerful metrics.

Ideas

Create a holistic experience dashboard for your company and manage every user experience your company produces.

Dashboard

Create a company-wide channel for sharing ideas to improve your experiences. Turn your team's best ideas into improvements in your software experience with just a few clicks.

Stats

Track your team's user experience engagement and see your progress over time with intuitive performance reporting and powerful metrics.

We're making

better everyday


Feedback and suggestions are reviewed by our leadership team and implemented quickly so you continue to get the best experience management tool on the market.